Official Site® — trezor suite® — Getting Started

A clear, authoritative introduction to setting up trezor suite® and securing your hardware wallet for everyday use. Follow these steps carefully — security starts with correct setup.

Quick overview: trezor suite® is the official desktop and web companion for Trezor hardware wallets. This Getting Started guide explains the recommended initial setup, how to create and safely store a recovery, configure basic security, and send your first test transaction. The instructions below assume you are using an official Trezor device (Model One or Model T) and the official trezor suite® application or supported browser interface.

Before you begin — checklist

Gather these items before starting: your Trezor device in its sealed packaging, the original USB cable, a desktop or laptop with a supported browser (or the trezor suite® desktop app), paper and a pen for your recovery seed, and a secure quiet place where you can write your seed without interruptions.

Step-by-step setup

  1. Verify packaging and device authenticity.

    Only purchase from trusted vendors or the manufacturer. Inspect tamper-evident seals and packaging. If anything looks suspicious, do not proceed — contact support or the seller.

  2. Connect and power your device.

    Use the supplied USB cable to connect your Trezor to your computer. The device should show a welcome screen and a short device identifier. If prompted to install firmware, allow the official update through trezor suite®; firmware updates come from the manufacturer and are essential for security.

  3. Open trezor suite® (official).

    Launch the trezor suite® application or visit the official interface. Always confirm you are on the official site and check certificates if your browser flags any issue. The suite will detect your device and guide you through initialization.

  4. Create a new wallet.

    Choose Create new. The device generates your recovery seed on-device — this is critical: a seed generated on your computer is insecure. Follow on-device prompts exactly, and never type the seed into your computer.

  5. Set a PIN.

    Choose a PIN to protect local use of the device. The PIN prevents immediate access if the device is lost or stolen. Pick something memorable but not guessable; do not use obvious sequences.

  6. Write your recovery seed — physically.

    Your device will present 12, 18, or 24 words (depending on model/configuration). Write them down in order on paper or the supplied recovery card. Store the written copy somewhere secure — do not photograph or store the seed in any digital form (no cloud, no notes app, no email, no password manager unless you understand the risks and encrypt offline).

  7. Optional: enable a passphrase (advanced).

    A passphrase acts as an additional secret appended to your seed creating a “hidden” wallet. It increases protection but also introduces risk: if you forget your passphrase, the hidden wallet is lost forever. Use this only if you understand how passphrases work and have a separate secure backup.

  8. Verify addresses on-device.

    When receiving funds, always compare the receiving address shown in trezor suite® with the address displayed on your Trezor device. Never trust only the computer screen — malware can alter displayed addresses.

  9. Send a small test transaction.

    Before transferring significant funds, send a small test amount from another wallet or exchange to your Trezor-controlled address. Confirm the transaction, verify confirmations in the suite, and only then move larger amounts.

Security best practices

Security is about process as much as technology. Use the device in a trusted environment, keep your recovery seed offline and physically protected, and never share your seed or PIN with anyone. If anyone asks you for your seed, treat it as a direct attempt to steal your funds.

Backup & recovery

Your recovery seed is the single most important piece of information for restoring your wallet if the device is lost, stolen, or damaged. Store multiple physical copies in geographically separated secure locations if you choose. Consider fire- and water-resistant storage options.

If you ever lose both the device and the recovery seed, funds cannot be recovered. Conversely, anyone who obtains your seed can restore and spend your funds. Protect it accordingly.

Maintaining your trezor suite® installation

Keep trezor suite® and your device firmware up to date. Official updates patch security issues and improve compatibility. Only install updates supplied through the authorized trezor suite® channels. Periodically verify the integrity of the suite’s installation source and avoid third-party forks or modified clients unless you fully understand the implications.

Troubleshooting — common scenarios

Q: My device isn't recognized by trezor suite®.
A: Try different USB ports and cables (avoid cheap third-party cables). Restart your computer and relaunch the suite. If you’re on macOS, ensure any necessary permissions are granted. If problems persist, consult official support channels.
Q: Firmware update failed mid-way.
A: Reconnect the device and retry the firmware update through trezor suite®. Do not install firmware from unofficial sources. If the device becomes unresponsive, follow the official recovery instructions or contact support.
Q: I suspect my seed was exposed. What do I do?
A: Immediately create a new wallet on a new or factory-reset device and transfer funds to the new wallet created from a fresh, securely stored seed. Do not reuse the potentially compromised seed.

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